Beware the A/C Air Duct Cleaning Scam!

So at this point in my life having come across countless scams either personally or through friends and family, I figured my scam meter was pretty well tuned.  Oh how wrong I was.

Our A/C has been running great but we have seen the ads a few times in the Home Magazines that come in the mail for A/C duct cleaning.  We figured we it is probably mostly just an opportunity for the company to try and sell you the more expensive treatments or products.  Being in sales I felt confident that I could reject an offer they threw at me, no matter how good the offer or how dire my situation was claimed to be.  But for $19 (First clue that it was a scam) we figured why not get them cleaned and then just ignore whatever they tell me is wrong because it is probably just a lie.

Great plan and it worked perfectly for a time…The A/C guys arrived and immediately when through the whole routine of pointing our dirt on my A/C and telling me that the only way to clean it is to replace the ducts or to buy their U/V light machine that will eliminate all of the mold.  Wow, at this point I know this is a scam, but they hooked up a big machine to the vent and turned it on while they continued to try and sell me stuff by telling me that my whole family and anyone that encountered them would become infested with mold.  I said “That’s very nice but I am not interested” even after he offered to give me a “special deal”.  Oh but one more thing, they still had a trick up their sleeve: I should let them check the Freon level in the outside unit to make sure it is full…

Uh duh well I guess that is ok go ahead…and wouldn’t you know it the thing (according to them) was 2 lbs low, so they said it was $30 / lb, now my scam meter is really buzzing but like an idiot I say oh well its only $60 go ahead and do it.

When the guy was leaving he said “Your A/C will be cooler now”…more untrue words have never been spoken.

The day after the left the A/C would not hold its temperature and by the end of the day my house was at 80.  Not fun, so I called them back and read them the riot act, so they sent someone else out the next day.  And guess what they said?  I needed to either spend a few THOUSAND dollars replacing the outside unit or I could pay them $350 to clean the coils.  Those were my two options…I gave them a third option…the door.

So I finally called a couple people I know and we got a good A/C guy to come out, he says that Freon level should be at 70, so not only did they charge me for 2 lbs that I did not need but they should have taken some out to begin with.

So beware and don’t even bother getting your A/C ducts cleaned, the new good A/C guy says that its pointless, better just to wait until they get fully used and replace them.  Live and learn, here is the ad that I called make sure you do not make the same mistake!

The Little Girl Even Knows: This Company Stinks!

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Published in: on June 23, 2011 at 5:14 pm  Leave a Comment  

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